Privacy Policy

Last updated: July 2026

Who we are

Quantum Encoding Ltd ("we", "us", or "our") is the data controller for the personal data described in this policy — covering the Quantum Encoding API and this site. We are registered in England and Wales, Company No. 16575953, with our registered office at 33 Oxford Street, Coalville, LE67 3GS, United Kingdom. Privacy contact: info@quantumencoding.ai.

Services on the broker subdomain (broker.quantumencoding.ai) are provided by Quantum Encoding Europe Limited (Company No. 807205, The Black Church, St. Mary's Place, Dublin, D07 P4AX, Ireland), which is the data controller for personal data processed there under its own privacy policy.

1. What we collect

• Account data: email address, name, hashed password
• Usage data: mission inputs, task outputs, model selections, token counts, costs
• Technical data: IP address, browser type, session identifiers

2. What we do with it

• Provide and improve the service
• Process billing and credit transactions
• Monitor for abuse and enforce our terms
• Send service-related communications (no marketing spam)

3. What we don't do

• We don't sell your data. Ever.
• We don't run analytics trackers or ad pixels
• We don't train AI models on your inputs
• We don't share your data with anyone except the AI providers needed to run your tasks

4. Third-party AI providers

Your mission inputs and task content are sent to Anthropic (Claude), xAI (Grok), and/or OpenAI (GPT-5) for processing, depending on which models you select. Each provider has its own data handling policies. We use API access that does not train on your inputs by default.

5. Data retention

Your data is retained for the lifetime of your account. You can request deletion at any time by contacting us. Billing records may be retained as required by law.

6. Security

Encrypted connections (TLS), hashed passwords, role-based access controls. We take it seriously. No system is 100% secure, but we don't cut corners on this.

7. Your rights

You can request access to, correction of, or deletion of your personal data at any time. Under the UK GDPR you also have the right to restrict or object to processing, the right to data portability, and the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).

8. Contact

Privacy questions: info@quantumencoding.ai
By post: Quantum Encoding Ltd, 33 Oxford Street, Coalville, LE67 3GS, United Kingdom