Support

Get in touch

Question, issue, or idea? We read everything and respond fast.

Direct email

Prefer email? Skip the form.

info@quantumencoding.ai

Response time

We're a small team that actually reads support messages. Expect a reply within 24 hours — usually much faster.

Common questions

  • Credits not showing? — Balances update after Stripe confirms payment. Give it a minute.
  • Mission stuck? — Hit resume. If it's still stuck, send us the mission ID.
  • Which model should I use? — Sonnet 4.6 for most work. Opus 4.7 for anything complex. See pricing for the full table.
  • Enterprise pricing? — Select "Enterprise / Volume" in the form. We'll set up a call.